Payment Policy
We Accept
Credit Cards and Debit Cards: Oman-issued or International Visa or MasterCard Credit and Debit Cards.
Shipping Policy
Processing and Dispatch
Orders are processed and dispatched within 1–5 business days. Estimated delivery within Oman ranges from 2–10 business days depending on location and courier.
Delivery Time
Delivery times are approximate and may extend based on logistics or customs delays. AlSawam Gallery is not liable for delays resulting from incomplete, inaccurate, or unreachable addresses.
Tracking
Customers are provided with tracking details to monitor their shipments directly through the courier’s system.
Return Due to Incorrect Address
If a shipment is returned due to incorrect or incomplete address data, the customer will bear the associated resend and return shipping costs.